Community Growth Associate

Responsibilities You will be responsible for our social media presence; create engaging and interactive content, respond to interactions Organizing and participating in events to build community and boost brand awareness Building relationships with customers, potential customers, industry professionals, and journalists Lead engagement and interactions within the learning support communities Analyzing the effectiveness of our engagement and social media campaigns, to identify the next set of activities Support or co-create initiatives to foster discussion and knowledge-sharing for the learning support community Managing live chats and online comments Managing all community groups such as Telegram, WhatsApp, etc Planning and managing our social media platforms. Identifying the latest trends and technologies affecting our industry. Working with the team to brainstorm new and innovative growth strategies. Required skills/Background B.Sc Degree in Marketing or relevant field Proven work experience as a community manager or similar role Experience planning and leading community initiatives Ability to identify and track relevant community KPIs Ability to work and use communication tools and design apps such as Discord, Canva, Adobe Illustrator, Affinity, Photoshop, etc. Excellent knowledge in Microsoft office: Word, Excel, PowerPoint, etc. Excellent verbal communication skills Excellent writing skills Excellent interpersonal and presentations skills Hands on experience with social media management Ability to interpret website traffic Knowledge of online marketing Attention to detail, critical-thinker and problem-solver.