Administrative Officer/ Secretary

Job Summary The Administrative Officer or Secretary provides essential administrative and clerical support to ensure the smooth day-to-day operations of the logistics company. This role involves coordinating office activities, managing communication, maintaining records, and supporting logistics operations. Key Responsibilities Administrative Support Manage office activities and maintain a well-organized work environment Handle filing systems (physical and digital) for easy record retrieval Prepare reports, memos, letters, and other documents Maintain inventory of office supplies and place orders when needed Communication & Correspondence Receive, screen, and direct phone calls, emails, and visitors Act as a liaison between management, staff, clients, and partners Respond to inquiries professionally and promptly Scheduling & Coordination Schedule meetings, appointments, and company events Manage executives’ calendars and travel arrangements Coordinate internal communications between departments Logistics Support Functions Assist in tracking shipments and delivery schedules Maintain records of dispatch, deliveries, and transportation logs Support coordination between drivers, warehouse staff, and clients Help prepare logistics reports and documentation Record Keeping & Documentation Maintain accurate company records, invoices, and receipts Ensure proper documentation of shipments and transactions Update databases and ensure data accuracy Customer Service Attend to customer inquiries regarding deliveries and services Handle basic complaints and escalate issues when necessary Provide updates on shipment status when required Compliance & Office Procedures Ensure adherence to company policies and procedures Support audits and compliance checks Maintain confidentiality of company information Skills Strong organizational and multitasking skills Good written and verbal communication Proficiency in Microsoft Office (Word, Excel, Outlook) Attention to detail and problem-solving ability Basic understanding of logistics operations is an added advantage