Senior Specialist, Employee Relations
Description
The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, excellent quality and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources. As part of a larger employee Lifecycle team, the Senior Specialist is also expected to drive process improvements and initiatives in line with Remote's strategic goals and values. What you bring Extensive experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle. Tertiary qualifications in HR, labour relations or paralegal studies considered a plus. Proven experience independently managing voluntary and involuntary exits with care, sensitivity and legal compliance, and providing comprehensive HR advice across employment laws and regulations in EMEA, APAC and AMER. Strong understanding of employee relations principles, progressive discipline approaches and workplace investigation fundamentals. Demonstrated ability to partner effectively with multiple stakeholders including Legal, Payroll and Time and Attendance teams. Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, translate findings into usable resources, and communicate practical solutions when operating in ambiguous environments Superior communication, influencing, conflict management and negotiation skills, with the ability to independently lead difficult conversations to positive outcomes while maintaining professionalism and confidentiality. Appetite to innovate and optimize processes, continually identifying opportunities for automation and championing best practice. Strong operational efficiency, with an understanding of the importance of thorough record keeping and data integrity. Tech savvy, with proficiency in Notion, Slack, GSuite and Zendesk, and the ability to collaborate asynchronously and adapt to evolving systems. Ability to work autonomously and cohesively in a fast paced, asynchronous, remote and international environment while balancing multiple priorities. Willingness to work flexible hours as needed. Proactive and self motivated with a strong sense of ownership and accountability, and the ability to inspire others. Must be fluent in written and spoken English, with additional languages considered a plus. Key Responsibilities Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and employees. Provide sound and trusted guidance with an elevated level of knowledge on key jurisdictions, and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts,
Skills
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