Sales Specialist

Who we are Senga is a technology-enabled logistics company that is streamlining the movement of goods across Africa. We have invested deeply in building out logistics networks and operational processes so that moving goods is not a source of anxiety but a “Ship Happy” experience. We believe in creating only happy customers, and everything we build is in service of that mission. Our team is excited about bringing this experience to more businesses and consumers across the continent, and we are building a team of smart people who care deeply about customer impact, product quality, and the future of logistics in Africa. What we are building We are building a platform that supports the entire logistics stack for transporters and shippers: real-time dispatching, shipment tracking, route optimization, and operational visibility across fleets. Our service combines robust operations with technology that allows our customers to move goods faster, more transparently, and with fewer headaches. Under the hood, this involves aligning complex operational infrastructure with simple customer experiences and creating a system that can scale across cities, industries, and countries. Why this role matters now We have found strong traction with enterprise clients and are entering a phase of rapid scale. To match that momentum, we are building a world-class commercial team to drive growth and customer satisfaction. We are looking for a Sales Specialist who thrives in fast-paced environments. You will work hands-on with clients and help shape a scalable sales engine. This role is ideal for someone who has already excelled in startup or scale-up sales environments. What you will do Grow Senga’s sales efforts across multiple customer segments (SME, Enterprise) Manage the end-to-end sales process from outreach, lead qualification, and pitching, to closing deals Build and maintain strong, trust-based relationships with customers through consistent follow-up and clear communication Work closely with Sales Managers and cross-functional teams to ensure smooth onboarding and service delivery Maintain accurate sales records and regularly update CRM tools to track pipeline and performance Drive customer satisfaction through strong relationships, clear communication, and thoughtful follow-through Meet and exceed individual sales targets and performance metrics Contribute to the voice of the customer internally ensuring customer needs inform product and service delivery What we are looking for 4+ years in sales or business development, with experience selling to mid-market or enterprise clients Bachelor’s degree or equivalent Proven track record of consistently exceeding sales targets Experience in logistics, retail, supply chain, software, or services preferred Experience building or leading a sales team in a startup or growth-stage company Experience in creating a repeatable and scalable sales process Exceptional communication and relationship-building skills Strong problem-sol