Operations & Commercial -Assistant Manager

The job holder shall manage daily operations and commercial activities of the Mombasa team, ensuring efficiency, compliance, and growth in all import, transit and customs clearance functions Areas of Responsibility Documentation: - Ensure timely submissions of clearance documents to enhance compliance with relevant regulations and standards to avoid delays and penalties. Payment processes:-collaborate with the relevant teams and KPA on payment matters, invoicing, and statement reconciliation to facilitate smooth release of shipments. Shipment activities:- responsible for shipment monitoring & coordination Relationship management:- manage relationship with customers, carriers, and vendors and resolve any issues which arise. Customer Coordination:- work closely with clients to coordinate offloading and avoid truck detention charges Technical Operations Support:- proactively address and resolve operational issues providing solutions Compliance:- Ensure compliance with all departmental SOPs and regulators Reporting:- Ensure all round reports are shared within the required timings. People Management:- Overseeing C & F operations in Mombasa and assessing staff and their performances Data protection - comply with the company data protection policy. Education Bachelors’ degree in Business Administration, Logistics, Supply Chain Management, or related field. Diploma in clearing & forwarding, KESRA Training with ICMs credentials. Proven 5 years working experience in a managerial position in Clearing & Forwarding Certified by KRA with ICMs credentials, Ken Trade Training