Head of Staff Health & Wellbeing Unit (SHU)

Rationale/Objective for Position The Head of Staff Health and Well Being Unit (SHU) is responsible for leading and coordinating MSF’s staff health policies, systems, and services to ensure the physical and mental wellbeing of MSF staff. The role ensures that MSF EA and MSF Ubuntu staff have access to timely, confidential, high-quality staff health support before, during and after assignments, aligned with medical standards, and duty of care obligations. This includes International Mobile Staff and country-based staff. This position will be hierarchically accountable to the Director of HR and Administration and functionally accountable to the Medical Director for MSF Ubuntu matters and the Senior Health Advisor on EA matters. Tasks & Responsibilities Strategic and Leadership Responsibilities Lead strategic vision and long-term planning for Staff Health Unit operations for MSF East Africa and MSF Ubuntu, aligned with MSF global health and wellbeing mandates. Drive organizational transformation in staff health and safety through policy innovation, strategic development, and risk mitigation. Develop and implement staff health frameworks, policies, medevac SOPs, referral pathways, and reporting tools for MSF East Africa and MSF Ubuntu country programs. Coordinate and standardize staff health activities across MSF Ubuntu country programs, ensuring quality, consistency, and ethical management of medical information. Act as the focal point for staff health, liaising with management, finance and administration leadership, and the MSF international staff health network. Technical and Operational Responsibilities Executive Oversight of Service Delivery Design and evaluate integrated staff health service models to ensure timely, equitable, and high-quality care across MSF operations. Lead crisis response protocols, including incident management, medical evacuations, and complex referral pathways. Provide executive oversight and mentorship to SHU teams, implement quality assurance systems and use data and stakeholder feedback to drive continuous improvement. Specific responsibilities for MSF EA and MSF Ubuntu Ensure comprehensive physical, medical, and psychosocial staff health support for MSF EA and MSF Ubuntu mobile and country-based staff before, during, and after assignments. Oversee access to medical, psychological, and psychosocial support services, coordinating closely with medical departments and the international staff health network to uphold minimum staff safety standards. Lead the coordination of mental health and psychosocial support (MHPSS) systems, including prevention, early identification, referral, and continuity of care. Provide technical and clinical oversight for complex staff health cases, including medical evacuations, chronic conditions, discharge planning, and safe return-to-mission decisions in collaboration with country programs and HQ. Liaised with referral hospitals and treating clinicians in regional hubs and contributed to clini