Head, IT, Business Relationship Engagement (Deputy Director) - Information Technology

Job Purpose The job holder will be responsible for providing overall guidance, strategic direction and advice on architectural design of new and existing systems, to support the growing needs of the organization on business IT solutions, enabling & driving the Bank’s strategic initiatives. As the Head of IT Business Engagement, the role holder will be one of the main point of contact within the Bank to ensure that business goals are achieved through the deployment of relevant technology. Working with the Director of IT, the role will be accountable for defining and managing the relationship between IT and other business units. The primary aim is to ensure the right support (delivered through the IT Business Engagement / Relationship Managers) is getting to the relevant business areas in order to support the delivery of their business goals, and to define & deliver their strategic areas. Key Duties and Responsibilities Strategic Responsibilities The role holder shall provide leadership and direction to the Financial Stability, Enterprise Applications, Core Banking, Payment Systems and Business Intelligence team. Ensure the development and maintenance of the IT Business Relationship Engagement (BRE) strategy and related processes. The holder shall be responsible for Business-to-IT Strategic planning, budget management and optimization, vendor management, resource management, process participation and ownership. The function will also provide overall leadership and help drive change at the highest level through influence and strategic use of data across the Bank, managing the strategy and execution of the Business Intelligence & Analytics team. The holder is responsible for the functional organization design and staff resourcing. Technical and Operational Responsibilities 1Responsible for all Business applications (Core Banking, Payments Systems [RTGS, SWIFT], Enterprise Resource Planning (ERP), Business Intelligence & Analytics Platform, Financial Stability Reporting Platform, Collaboration and all corporate applications and software tools) enhancements, performance metrics and customer’s satisfaction. Implement and manage development by directing and coordinating activities consistent with established goals, objectives, and policies. Identify opportunities for automation and streamline business processes specifically in all business areas, including deg and driving the Data Analytics Strategy for the Bank. Lead and implement major IT Business Application Change projects aligned with business goals. Review business process and/or technical designs to validate appropriate use of technology, and ensure our systems enhance business processes, operations, and information process flow. Drive system consolidation where possible and keep system footprint manageable and cost-effective. Ensure application development initiatives are well managed and deliver on expectations regarding functionality, timeliness and cost. Develop technology strategies ali