Front End Controler

Key Responsibilities & Duties: Team leadership and supervision of cashiers and packers Cash register control and cash handling oversight Refunds, voids, and cashier discrepancy management Customer checkout flow and wait-time management Front-end cleanliness, organization, and supplies control Monitoring for fraud and suspicious activities Loss prevention at checkout points Transaction monitoring to prevent staff-customer collusion POS operations support and checkout supervision Skills and Qualifications: Previous retail or customer service experience Strong communication and interpersonal skills Ability to handle pressure and resolve customer issues Proficiency in POS systems and cash management High level of integrity and professionalism Strong attention to detail Good understanding of POS operations and procedures Education: Diploma in Business Administration, or a related Business Course Relevant professional or retail operations experience will be an added advantage