Senior Lead- Employee Experience

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives. Our people reflect this mission; we pride ourselves in empowering our people to own their own careers, and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together. Want to know more about M-KOPA? Click this link: About M-KOPA JOB PURPOSE This presents an amazing opportunity for you to improve alongside a stellar growing people team that is passionate and driven, to deliver excellent employee experience to staff through Employee Engagement programs in Learning and Development and Performance Management. To be successful in this role, you will take a true partnership approach to your work, thoughtfully balancing the needs of the people team and the broader organization. You will also work with HR Centers of Excellence to develop and provide integrated people solutions and support the business. You will report to the Senior Manager - Employee Experience. This is a " role. Main Responsibilities Learning and Development You will deliver the statutory, mandatory, developmental, and organizational change training requirements for all staff across all areas of the organization You will monitor regulatory requirements for staff training and competence and ensure that all requirements and subsequent changes are reflected in all statutory and mandatory training You will provide L&D solutions to support the organizational change and development outlined in the L&D strategy using a blend of methodologies including computer-based, self-managed learning, remote management cascade, classroom, and on-the-job learning You will aid in the development and facilitation of relevant "in-house" training sessions/programs You will undertake the evaluation of all L&D interventions between one and three months following the event, and report against agreed Performance Indicators You will coordinate the implementation feedback and development actions from performance reviews and associated support programs You will contribute to L&D communications using a variety of media, mail, Intranet, and paper You will keep up to date with current thinking on training practices and methods You will answer