Marketing Officer

Overall Purpose: Manage and coordinate all marketing activities such as research and development, branding and advertising, client services and corporate social responsibility. Responsibilities Support in developing a marketing strategy in support of the company’s mission and core objectives Support in developing an annual action plan and operating budget for the marketing unit and monitor the implementation of these to ensure that there is efficient and effective management Responsible for research and development; researching and evaluating new opportunities and technologies, conducting marketing and competitor research and analysis findings Ensure the recording and responding to all client enquiries and job requests as well as issue job tickets for job requests to be executed Ensure the monitoring and tracking of all job executions to ensure they are completed on time Conduct customer satisfaction surveys to measure the level of satisfaction for all job requests executed Report feedback from clients to management for review, decision making and revert to clients on the way forward Person Specification: Minimum of 3 years’ experience in marketing or any related field. Minimum of Degree in marketing or equivalent certification. Excellent verbal and written communication skills Excellent interpersonal skills Proficient in Microsoft Office Applications Integrity and reliability Effective team player Positive and proactive attitude Be able to multi-task, result-oriented, work under pressure and meet deadlines