Head of Communications

About The Job Position Summary: This position will manage the Communications Unit in delivering on the strategic objectives of the Unit towards the achievement of WACSI's overall vision. The Communications Manager will develop and execute our communications strategy across a number of platforms. The Communications Manager will manage the use of WACSI’s digital platforms, including the website, social media accounts, email, and other dissemination tools. S/he will publish and promote information relating to WACSI’s work, marketing, editorial, and fundraising content/campaigns on WACSI’s website and across social media. The ideal candidate will have strong aesthetic instincts for digital layouts and publishing and an exceptional eye for detail; show an in-depth understanding of social media platforms’ tools and their specific uses; and a passion for digital transformation and analytics. This position is also responsible for maintaining WACSI’s donor database, and the E-Directory and providing regular communications with the various stakeholders of WACSI. The Communications Manager will work well in teams and bring ideas and initiative to the position. This person must be exceedingly well organised, flexible, and fully supportive of the mission of WACSI. This position reports to the Executive Director. Education and Experience: Applicants must have a Master's Degree in Communication or a related field and possess a minimum of 7 years of relevant working experience. Experience working in the non-profit sector and fluency in English and French is a key requirement. Job Role Communications: Manage the WACSI brand, including brand integrity and visibility across the organisation, and West Africa. Facilitate learning and sharing through various electronic and social media tools. Manage, design, edit, and publish WACSI’s print and electronic communications including newsletters, annual reports, advocacy alerts, research reports, Op-Eds, and other publications. Manage strategy, design, and content development for WACSI website and digital media platforms. Train staff on branding and messaging standards. Supervise the storytelling efforts of WACSI to tell the right stories to stakeholders. Serve as quality control and editor on print materials and website. Manage the promotion and marketing of WACSI’s capacity-building courses and TechSoup offerings. Manage, and strategize, and monitor all WACSI social media platforms including LinkedIn, Twitter, Instagram, YouTube and Facebook. Track progress and effectiveness of communications-related activities and share results for continuous improvement. Lead in the coordination and support of various communications projects needed Public & Media Relations. Promote WACSI to the non-profit sector, the private sector, policymakers, and the public, particularly across West Africa. Media and Public Relations: Develop and manage content, messaging, and storytelling about WACSI for internal and external stakeholders. Develop