Global Lead Pharmacy Program

About The Job Description: Are you a change maker, excited about quality and client experience, who wants to play a pivotal role in correcting the vision of millions of low-income customers so they can work, learn, stay safe, and care for their families? The pioneering social enterprise, VisionSpring, seeks a global lead for the pharmacy program to lead the consolidation and expansion of the pharmacy program, an innovative program to bring glasses closer to the target group. The global lead will work closely with the three countries (Ghana, Nigeria and Bangladesh) that are currently piloting this program to provide technical and business support to VisionSpring team members and our pharmacy partners. The position will preferably be based in any of the three VisionSpring countries where the pharmacy program is operational (Nigeria, Bangladesh or Ghana) with travel to the remaining/other countries. The duties and responsibilities presented below may change and develop as our activities evolve and expand. The Global Lead collaborates with country VAP team members, particularly the pharmacy leads. The Global Lead works hand in hand with the MERL unit to ground best practices in evidence. The Global Lead is a member of VisionSpring’s Global Program Office and reports to the Global Vice President of programs (based in Accra). About You: Mission-driven, entrepreneurial leader. You build a mission-driven unit to support the delivery of the organization’s long-term outcomes widening our outreach. You foster ideation, iteration, creativity and learning. passionate about quality standards. You love understanding the quality of our services and practices and are passionate to further improve quality standards on a global scale. Customer centric. You center program-quality around defined value propositions, customer experience, and feedback. Scaling champion. You are motivated to transform local and national processes and protocols into scalable approaches that can be adjusted to reflect country contexts but ensure similar quality and client experience across the board. Inclusive player-coach. You mentor and develop people. In a diverse, growth-stage organization you create opportunities for participation and increased responsibility. You model vulnerability and accountability, and roll-up your sleeves to deliver when and where needed. What You'll Do Support the development of the Pharmacy strategy: Build “Best Practice” pharmacy model based on the existing (pharmacy) business models and evidence from the programs in Bangladesh, Ghana and Nigeria. Identify and recruit talent inside and outside the organization to fill these roles during the various phases of the strategic systems are developed to keep pace with the scope and scale of the pharmacy operations. Management & organization: Work effectively with VisionSpring pharmacy Leads in country and the global MERL team to progress the objectives for pharmacies and achieve program objectives. Define technical