StockholmSwedenRemote

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SMB1d ago

Head of Customer Success

About the role

Oneflow is a rapidly growing tech scale-up located in the heart of Stockholm. We have created a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into customer-oriented, digital contracts that feel like magic.

Who you are

You’re a commercially minded Customer Success leader with experience guiding teams across multiple markets. You know how to lead through team leads, balancing strategic direction with a hands-on understanding of the day-to-day realities of Customer Success.

You thrive in an international environment and have worked with customers of varying sizes and complexity, including enterprise-level organizations. You understand how Customer Success, Sales, Marketing, Partnerships, and RevOps work together across the customer lifecycle—and you actively collaborate across functions to drive retention, expansion, and long-term customer value.

You’re neither a purely top-down executive nor just an operational individual contributor. Instead, you shine in the space in between: close enough to the details to make smart decisions, and senior enough to set direction, drive change, and develop leaders.

What you'll do

• Lead and develop the Customer Success organization across multiple markets through team leads, ensuring strong performance, alignment, and continuous growth Read more

Oneflow is open for

• People working inCustomer Support
• Interested to work inStockholm
• Who specialize inAccount Management
• Full-time position
• With experience levelExecutive
• With a capacity of40 hours per week
• Our salary budget is

The story

Oneflow is a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into helpful, smart contracts.

Processes are faster, decisions are better, and deals are quicker. It’s an easier, smoother, and smarter way for teams of all shapes and sizes to handle their contracts.

There are

51

• 200

employees in the company

3M to 5M

Company annual revenue

Offices

Our offices are in Helsinki, Oslo and Stockholm. Out of around 100+ colleagues, we represent 21 different nationalities. We’re from Norway, Chile, France, Spain, Malaysia, Portugal, Iran, Ukraine, USA, India, Germany, China, Finland, Hungary, Russia, Sweden, Polen, Bangladesh e.g.

• Stockholm

Team events![Office image](https://defqg3hhd82zq.clo