StockholmSwedenRemote

497 other offers

22h ago

Customer Care Manager at Tobii

About the role

Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction.Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII).We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase.Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations.You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global…Read more

Tobii is open for

• People working inCustomer Support
• Interested to work inDanderyd
• Who specialize inCustomer Service & Support
• And have following skillsResearch or Recruitment or Customer Support
• Full-time position
• With experience levelMid-level
• With a capacity of40 hours per week
• Our salary budget is

The story

Tobii is the global leader in eye tracking and pioneer of attention computing. We are on a mission to improve the world with technology that understands human attention and intent.There are

1001+

employees in the company

Offices

Headquartered in Sweden, Tobii is listed on Nasdaq Stockholm (TOBII).

• Stockholm

Team eventsCompany retreats

Markets

Tobii serves clients from Europe.

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