Azure AWS Active Directory Engineer (IT Infrastructure & Data Centre Operations, Windows Server, disaster recovery, VMware, Hyper-V)

Responsibilities Oversee operations across hybrid environments including cloud and on-premises infrastructure Manage enterprise platforms such as Windows Server, Active Directory, virtualization, and cloud services Lead cloud adoption and migration initiatives, ensuring seamless transition and minimal business disruption Ensure infrastructure reliability, performance, and security across systems Drive managed services operations with a focus on SLA adherence and service quality Manage day-to-day operations including incident resolution, escalation handling, and service continuity Lead major incident management and ensure timely resolution of critical issues Monitor system performance and implement improvements to enhance stability and efficiency Oversee data center operations, including backup, disaster recovery, and business continuity planning Manage system upgrades, patching, and lifecycle management of infrastructure components Ensure readiness and execution of DR drills and recovery procedures Support platform standardization and automation initiatives Lead infrastructure transformation, migration, and onboarding projects Define project scope, timelines, and deliverables aligned with business requirements Ensure smooth transition of services into operations with proper documentation and governance Collaborate with cross-functional teams for successful project execution Ensure adherence to ITIL processes including incident, problem, and change management Drive risk identification, mitigation planning, and compliance with security standards Support audit activities and implement corrective actions where required Maintain accurate documentation, reporting, and governance frameworks Lead and mentor large, multi-technology teams across geographies Act as the primary escalation point for technical and operational issues Build strong relationships with clients, stakeholders, and internal teams Provide regular updates, reports, and insights to leadership on service performance Drive service improvement initiatives and operational efficiencies Promote automation to reduce manual efforts and improve delivery speed Identify opportunities for optimization in infrastructure and service delivery Requirements 17+ years strong experience in IT Infrastructure & Data Center Operations Strong experience in Azure Cloud, AWS, and Hybrid Environments Solid experience in Windows Server, Active Directory, and Virtualization (VMware/Hyper-V) Experience in backup, disaster recovery, and high availability solutions Strong experience in ITIL processes and service management frameworks Experience in managing large-scale enterprise environments and global delivery models Hand on experience in Email Gateways and Identity Management Experience in DNS, DHCP Hands on experience in Security Tools Proven ability to lead technical teams and manage stakeholder relationships Preferred Certifications in Azure, AWS, or VMware Hand on experience in managed services or global deliver