MANAGEMENT ASSOCIATE (TRAINEE MANAGER)

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal. In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the Retail Sales Career Path. Programme Progression Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations: Career Path for candidates Customer Service Executive ->Senior Customer Service Executive -> Supervsior -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager Shop Manager This program will take approximately 1 - 2 years depending on the performance of the management associate. Our Shop Manager will manage a local retail store and the team. The Program Phase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at: Shop Tour - Understanding the trading areas Selling Floor - Display standards, color coordination of products etc Stock Room - Inventory Management Pricing & Product Knowledge Promotion & Sales Process Customer Service Standards Sales / Targets Achievement People Management and Development Documentation and procedures Phase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties Managing sales targets including setting and monitoring of sales targets Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc. Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing Managing visual display Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc. Quarterly presentations to the Operations Team and Management We are looking for talent who are: Must have a Degree in Business Management or related disipline Willing to work retail hours Willing to work in a fast-paced environment. Possess effective interpersonal skills and love to interact with people from all walks of life Sales oriented and passionate for achieving of sales targets Possess good salesmanship and sense of entrepreneurship Able to work effectively with a diverse workforce i.e. people of different ages, races and etc Maintaining a well-groomed, professional appearance while at work. Strong interest in fashion styling Fun, vibrant & outgoing personality with great personal style Keen sense of fashion and a passion for the fashion industry