Engagement Officer - up $3300, till Dec 26! (hybrid ofc/outdoor)

Location: Novena Employment Type: up till Dec 2026 Working hours: Mon - Sun, 5 working days per week, 11am to 8pm/12pm to 9pm Job Summary We are looking for a proactive and detail-oriented Market Surveyor to support data collection and reporting activities for market research projects. The role involves engaging with respondents, ensuring accurate data entry, and meeting project timelines. Candidates should have strong communication skills, a customer service background, and flexibility to work on weekends. Key Responsibilities Assist respondents in completing surveys online or through manual collection methods. Accurately enter collected data into the system and ensure data integrity. Conduct field visits for respondents who cannot be reached via phone. Update call outcomes and survey progress daily using assigned tools (e.g., Excel). Collaborate with team members to achieve survey completion targets. Handle respondent objections professionally and encourage participation. Prepare accurate daily reports on productivity and survey completion. Review and correct (“clean”) survey data flagged for errors or ambiguities. Maintain detailed case notes for each respondent to support follow-up actions. Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations. Meet established Key Performance Indicators (KPIs). Perform other ad-hoc duties as assigned. Requirements Minimum Diploma qualification in Business, Marketing, or related field. Customer Service Experience: At least 1–2 years in a customer-facing role. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Proficiency in MS Office (Excel, Word) and basic data entry tools. Availability to work on weekends as required by project schedules. High attention to detail and ability to maintain confidentiality. Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)