Head of Operations | Farm

Craft:Technology & DevelopmentJob Description:FarmHeroesSaga isoneofKing’sbelovedcasualgametitleswithmillionsofdailyplayers,deliveringstrategicmatch-3 puzzles in aheartwarmingFarmuniversethatbringsjoytoplayersaroundtheworld.Youwilldesign andevolveFarm’soperatingmodelandintegrateleadershippriorities- turningstrategyintoexecutionthroughclearsystems,cadences, and teampracticessoourteamscandeliverimpactfaster andmorepredictably.Youwillreportto theHeadofFarm andactas astrategicthoughtpartner.Youwillalsomanagea Senior Operations Specialistand supporttheirgrowthanddevelopment.YourRoleWithintheKingdomAsHeadofOperations for Farm,you’llpartnercloselywiththeHeadofFarm and the FarmLeadershipTeam (FLT) todefinestrategicprioritiesand translatethemintoactionableplans,governancecadences, andwaysofworkingacrossProduct Areas.YouwillconnectthedotsacrossProduct, Tech, Design,Production,Analytics, QA,and partnerteams toalignoperatingpracticeswithbusinessgoalsandstrengthendeliveryperformance.You’llleadinternalcommunicationsthatconnectstrategytopurpose, foster ahealthyandinclusiveculture, andusedata to drivecontinuousimprovementandorganizationalhealth.Whatyou’lldoStrategyandleadershipPartnerwiththeHeadofFarm and the FLT to setprioritiesand translatethemintoclearplans andoutcomes;leadthegovernancecadence(forexample, planningcycles,OKRs, businessreviews,KeyTeam Reviews, andoffsites).Form strongconnectionswithstakeholdersacrossFarm and King toalignonstrategy,performance, andexecution—servingas aconnectorintothebroaderbusiness.Supportleadershipnarratives, focussetting, and decision-makingthroughclearforums andcadences.OperatingmodelandorganizationalsystemsLeadandevolveFarm’soperatingmodeltoensureconsistency,simplicity, andaccountabilityacrossProduct Areas;establishimpactfulwaysofworkingforprioritization, decision-making, planning, andestimation.Identifycollaborationfrictionanddependencies;improveflow,predictability, andresourceallocationbyrefiningprocesses,tools, andhandoffs;defineandtrackOKRs/KPIsthatfocus teamsonoutcomesthatmatter.PartnerwithTech and Product AreaLeaderstodrive automation, AI adoption, and data-informedimprovementstohowwework.Engagement,culture, andcommunicationsBuildfeedback loopsthatsurfaceteamhealthinsightsandleadtovisibleactions andmeasurableimprovements;shapeteam andleadershipcadences(forexample, team-widedemos/Town Demos andoffsites)thatreinforceclarity, trust, andinclusion.Leadinternalcommunicationstoconnectstrategytopurpose;ensuregoals,priorities,and progressarecommunicatedclearlyso teams understand the “what” and the “why.”PeopleenablementandorganizationalhealthLinemanageanddevelopa Senior Operations Specialistwithclearobjectives,growthopportunities, andalignmenttoFarm’spriorities.Usepeoplemetricstoanticipaterisks andshapeinterventionsaroundworkload, retention, andengagementin partnershipwithHR;strengthenmanagercapabilityandalignoperating systemswithpeoplesystems to supportgrowth,clarity, andbelonging.SkillstoCreateThrillsExperiencedoperationsleaderfrom games,consumertech, or digitalindustries,actingas astrategicpartner to seniorleadershipand the FLT.Experiencedeg andscalingoperating systems andimprovingdeliveryperformance.Strongbackgroundin cross-functionalplanning,governance,and businessoperations.Exceptionalcommunicationandstakeholderinfluenceskills;buildstrustquicklyandnavigatescomplexitywithclarity.Comfortablenavigatingambiguityandtakingdecisiveaction;movescomfortablybetweendetailand thebigpicture.Experiencedinorganizationalchange, automation, and AI-drivenimprovement;combinesoperationalrigorwithempathy,judgment, and theabilitytoinfluenceacrosslevels.Nice tohaveExperienceinorganizationaltransformation orcentralizationinitiatives.FamiliaritywithKing’sproductionandproductprocesses.Backgroundin Product Operations orProduction.About KingWith a mission ofMaking the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such asFarm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta. More information can be found atKing.comor by following us onLinkedIn,@lifeatkingon Instagram, or@king_gameson X.

Job Description:

FarmHeroesSaga isoneofKing’sbelovedcasualgametitleswithmillionsofdailyplayers,deliveringstrategicmatch-3 puzzles in aheartwarmingFarmuniversethatbringsjoytoplayersaroundtheworld.Youwilldesign andevolveFarm’soperatingmodelandintegrateleadershippriorities- turningstrategyintoexecutionthroughclearsystems,cadences, and teampracticessoourteamscandeliverimpactfaster andmorepredictably.Youwillreportto theHeadofFarm andactas astrategicthoughtpartner.Youwillalsomanagea Senior Operations Specialistand supporttheirgrowthanddevelopment.

YourRoleWithintheKingdom

AsHeadofOperations for Farm,you’llpartnercloselywiththeHeadofFarm and the FarmLeadershipTeam (FLT) todefinestrategicprioritiesand translatethemintoactionableplans,governancecadences, andwaysofworkingacrossProduct Areas.YouwillconnectthedotsacrossProduct, Tech, Design,Production,Analytics, QA,and partnerteams toalignoperatingpracticeswithbusinessgoalsandstrengthendeliveryperformance.You’llleadinternalcommunicationsthatconnectstrategytopurpose, foster ahealthyandinclusiveculture, andusedata to drivecontinuousimprovementandorganizationalhealth.

Strategyandleadership

PartnerwiththeHeadofFarm and the FLT to setprioritiesand translatethemintoclearplans andoutcomes;leadthegovernancecadence(forexample, planningcycles,OKRs, businessreviews,KeyTeam Reviews, andoffsites).

Form strongconnectionswithstakeholdersacrossFarm and King toalignonstrategy,performance, andexecution—servingas aconnectorintothebroaderbusiness.

Supportleadershipnarratives, focussetting, and decision-makingthroughclearforums andcadences.

Operatingmodelandorganizationalsystems

LeadandevolveFarm’soperatingmodeltoensureconsistency,simplicity, andaccountabilityacrossProduct Areas;establishimpactfulwaysofworkingforprioritization, decision-making, planning, andestimation.

Identifycollaborationfrictionanddependencies;improveflow,predictability, andresourceallocationbyrefiningprocesses,tools, andhandoffs;defineandtrackOKRs/KPIsthatfocus teamsonoutcomesthatmatter.

PartnerwithTech and Product AreaLeaderstodrive automation, AI adoption, and data-informedimprovementstohowwework.

Engagement,culture, andcommunications

Buildfeedback loopsthatsurfaceteamhealthinsightsandleadtovisibleactions andmeasurableimprovements;shapeteam andleadershipcadences(forexample, team-widedemos/Town Demos andoffsites)thatreinforceclarity, trust, andinclusion.

Leadinternalcommunicationstoconnectstrategytopurpose;ensuregoals,priorities,and progressarecommunicatedclearlyso teams understand the “what” and the “why.”

Peopleenablementandorganizationalhealth

Linemanageanddevelopa Senior Operations Specialistwithclearobjectives,growthopportunities, andalignmenttoFarm’spriorities.

Usepeoplemetricstoanticipaterisks andshapeinterventionsaroundworkload, retention, andengagementin partnershipwithHR;strengthenmanagercapabilityandalignoperating systemswithpeoplesystems to supportgrowth,clarity, andbelonging.

SkillstoCreateThrills

Experiencedoperationsleaderfrom games,consumertech, or digitalindustries,actingas astrategicpartner to seniorleadershipand the FLT.

Experiencedeg andscalingoperating systems andimprovingdeliveryperformance.

Strongbackgroundin cross-functionalplanning,governance,and businessoperations.

Exceptionalcommunicationandstakeholderinfluenceskills;buildstrustquicklyandnavigatescomplexitywithclarity.

Comfortablenavigatingambiguityandtakingdecisiveaction;movescomfortablybetweendetailand thebigpicture.

Experiencedinorganizationalchange, automation, and AI-drivenimprovement;combinesoperationalrigorwithempathy,judgment, and theabilitytoinfluenceacrosslevels.

Experienceinorganizationaltransformation orcentralizationinitiatives.

FamiliaritywithKing’sproductionandproductprocesses.

Backgroundin Product Operations orProduction.

With a mission ofMaking the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such asFarm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta. More information can be found atKing.comor by following us onLinkedIn,@lifeatkingon Instagram, or@king_gameson X.