Corporate Affairs Senior Specialist

Department Communications Location Head Office

• Support Functions Duration Permanent & Pensionable Application Deadline Apply by April 8, 2026 Position Overview Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Communications at Head Office
• Support Functions: Role Description Job Purpose: The Corporate Affairs Senior Specialist supports the bank’s reputation, stakeholder engagement, and strategic communication efforts by delivering high quality external and internal communication, managing media and regulatory relationships, and strengthening the bank’s brand and corporate citizenship. The role contributes to effective reputation management, CSR and sustainability initiatives, crisis preparedness, and clear communication that aligns employees, customers, regulators, and community stakeholders with the bank’s strategic objectives. [wp_code title="Fluid Ad"] Job Responsibilities: Develop communication strategies that reinforce the bank’s brand, values, and business objectives. Support the communication rollout of new banking products, financial results, and strategic initiatives. Ensure all communications adhere to banking regulations and internal governance standards. Media Engagement and media monitoring of coverage related to the bank, the financial sector, competitors, and the broader economy; produce reports with insights and recommendations. Draft speeches, talking points, press releases, and executive communication for senior leadership. Support crisis communication protocols for various issues including reputational threats. Work closely with relevant teams to ensure communication aligns with regulatory expectations (e.g., Bank of Zambia, securities regulators, consumer protection). Maintain constructive relationships with government agencies and industry associations. Assist in preparing submissions, position papers, and communication for regulatory engagements or policy consultations. Map and manage relationships with key stakeholders: regulators, customers, communities, industry associations, media, and partners. Support the implementation of stakeholder engagement strategies tied to the bank’s strategic priorities. Prepare stakeholder updates, briefing documents, and engagement reports. Support the design, management, and communication of CSR programmes aligned to financial inclusion, literacy, education, entrepreneurship, and community development. Assist in preparing sustainability reports and impact stories. Develop internal communication materials to strengthen employee engagement, culture, and alignment to strategy. Support change management communication for digital transformation, policy updates, and organizational initiatives. Manage internal storytelling and visibility for leadership and departmental achievements. Monitor risks that may impact the bank’s reputation, including