Account Developer – Key Accounts

Closing Date 2026/03/24 Reference Number CCB260317-10 Job Title : ACCOUNT DEVELOPER

• KEY ACCOUNTS Job Category : Commercial
• Sales and Marketing Company : Coca-Cola Beverages Zambia Job Type : Permanent Location
• Country : Zambia Location
• Province : Not Applicable Location
• Town / City : Copperbelt Job Description CCBA is the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi. Coca-ColaBeveragesZambia(CCBZ) presents an exciting opportunity for the Account Developer
• Key Accounts to join the Commercial team. The role will report to the Manager Key Accounts Role: Account Developer
• Key Accounts                                                                                                        Location: Lusaka                                                                                                                                              Function: Commercial Purpose : The Account Developer 
• Key Account ’s purpose is to achieve sales and market share growth, develop strong customer relationships, ensure execution excellence, and manage promotional activities and quality standards to drive mutual growth and high customer satisfaction [wp_code title="Fluid Ad"] Key Duties & Responsibilities Sales & Market Share Growth : Achieve agreed-upon sales targets, drive market penetration, and grow sales volume for core packs Customer Development : Build strong service levels and relationships with customers to support mutual growth and high customer satisfaction Execution Excellence : Achieve rigorous execution in each outlet based on company standards, ensuring high compliance with the Picture of Success and sales routines Promotional and Quality Management : Implement promotional activities and ensure stock rotation, compliance with quality standards, and trade replacements are well-managed. Key Behaviour Indicators Sales Volume vs Target Revenue vs Target Outlet Volume Growth Activated Customers Growth Net Promoter Score -NPS RED Scores RED & PDA adherence Strike rate and call adherence Asset verification. Skills, Experience & Education Education A formal qualification in Marketing, Sales, or equivalent would be advantageous Experience 2 years sales experience within the FMCG sector, ideally managing customer accounts and driving volume growth Familiarity with Route-to-Market (RTM) principles and business frameworks Understanding of customer relationship management, including driving revenue and volume growth in key accounts Experience with digital sales platfo