Technical Support Officers (TSO)

ELECTORAL COMMISSION OF ZAMBIA JOB ADVERTISEMENT The Electoral Commission of Zambia seeks to recruit qualified and experienced individuals to fill in positions of Technical Support Officers on short term contract to be stationed in constituencies across the country. TECHNICAL SUPPORT OFFICERS (TSO) PURPOSE OF THE JOB To provide first level technical support to their respective districts/constituencies to ensure that the Commission effectively and efficiently meets its strategic and operational objectives. REPORTING ACCOUNTABILITY The Technical Support Officers will report to the District Electoral Officer (DEO) in the respective district. [wp_code title="Fluid Ad"] KEY RESPONSIBILITIES Maintain all Voter Registration kit components Troubleshoot and resolve computer operating system and printer problems. Ensure regular data backups, recovery testing, and implementation of ICT security and data protection standards. Liaise with the central ICT department for system updates, installations, and technology rollouts. Ensure compliance with established ICT policies, procedures, and service-level standards. Provide on-site and remote support during major Commission operations such as elections, voter registration, and data collection activities. Capture and update electoral spatial data using tools such as Digitizing table and Global Positioning System (GPS) in accordance with the Commissions data quality standands. Identify recurring system issues and recommend improvements to enhance operational efficiency. Monitor, evaluate, and report on the performance of district technical support to inform management decisions. QUALIFICATIONS AND EXPERIENCE Minimum of a Diploma in Information Technology, Computer Science, or Electronic Engineering. Full Grade 12 Certificate or its equivalent. Two (02) years or more relevant work experience Must be a member of the Information & Communication Technology. Association of Zambia (ICTAZ) or Engineering Institution of Zambia (EIZ). Not in full time employment PERSONAL ATTRIBUTES FOR THE POSITION Non-partisan. Honest and reliable with high moral strength.. Innovative and proactive. High degree of attention to detail. High degree of integrity. Tact and diplomacy. Ability to work with minimum supervision. Self-starter [wp_code title="Fluid Ad"] SKILLS REQUIRED FOR THE POSITION Good inter-personal and communication skills. Good report writing and general written and oral presentation skills. Interested candidates should send their application letters accompanied by copies of their academic, professional qualifications and detailed Curriculum Vitae (CV) as to the address below not later than Friday, 13th March, 2026 . The Chief Electoral Officer, Electoral Commission of Zambia, Elections House, Haile Selassie Avenue, P. O. Box 50274, LUSAKA .