1st Level IT-Supporter*in 90-100%

This job ad was AI-translated from German. See original Job summary Hide LAVEBA Genossenschaft is a service company focused on rural areas. Join us for a dynamic work environment with opportunities for growth. Tasks Support users in resolving their IT issues effectively. Manage and prioritize incoming support requests promptly. Provide solutions through phone or remote access independently. Skills Completed education in retail or business-related field required. Strong interest in IT and willingness to learn more. Fluent in Swiss German; English skills are a plus. AI Generated Summary Is this helpful? The LAVEBA cooperative is a trading and service company for rural areas, strongly rooted in Eastern Switzerland. Our goal is to be successful together and to explore new paths with our partners to meet the needs of our customers. For our team in the Central Services unit, IT department, we are looking for a committed individual as 1st Level IT Supporter The following tasks are part of your responsibilities: Supporting users in solving IT problems Receiving, prioritizing, and processing support requests Independent problem solving via phone or remote access Active problem resolution at the internal customers' workplace Ensuring ongoing information exchange internally and with the customer Close collaboration with the heads of business areas and DLE Providing input for the further development of LAVEBA Performing on-call duty after the training period (max. 1 week per month) Your profile: Completed training in retail or commercial field Affinity and strong interest in IT Willingness to further educate yourself in IT Service- and solution-oriented thinking and acting Precise, efficient, and independent working style with quick comprehension Swiss German language skills mandatory and English skills advantageous Driver's license mandatory What to expect: The opportunity to provide support as well as implement new and innovative services A varied task XXXX XXXX a professional and dynamic team A future-oriented company that sets groundbreaking goals with its partners Attractive employment conditions Support for professional development We do not accept support from personnel service providers for this position. For questions, please contact: XXXX XXXX, Team Leader IT Support, inquiries@consultant.dev Do you feel addressed? Then we look forward to your application. LAVEBA Cooperative, HR Department, Vadianstrasse 29, P.O. Box, 9001 St. Gallen, Tel.: XXX-XXX-XXXX 25, inquiries@consultant.dev Contact Peter Eisenring Head of HR Department LAVEBA Cooperative Phone: +XXX-XXX-XXXX 66 24