IT supporter (m/w/d)

This job ad was AI-translated from German. See original Job summary Hide Join our team as an IT supporter in a dynamic environment. Enjoy flexible hours and personal growth opportunities! Tasks Provide First and Second-Level support for technical issues. Install, configure, and maintain hardware and software systems. Document support cases and solutions for continuous improvement. Skills Completed IT education or equivalent experience required. Strong knowledge of Windows systems and Microsoft 365. Excellent communication and customer-oriented approach. AI Generated Summary Is this helpful? Your Tasks As an IT supporter, you are responsible for first and second level support and competently and solution-oriented assist our customers with technical concerns. You take over the installation, configuration, and maintenance of hardware and software components and ensure that systems run smoothly. In addition, you analyze and resolve disruptions in the IT infrastructure and contribute to the continuous improvement of the IT environment with your structured way of working. Documenting support cases and their solutions is also part of your responsibilities. Your Profile You have completed training in the IT field

• for example as an IT specialist EFZ
• or have a comparable qualification. Ideally, you have already gained practical experience in IT support, preferably in the Microsoft environment. You apply your solid knowledge of Windows operating systems and Microsoft 365 purposefully in daily work. A strong customer orientation as well as clear and friendly communication characterize you, as does your independent and solution-oriented way of working. A category B driving license is an advantage but not a mandatory requirement. What Awaits You Family Environment: A collegial team with flat hierarchies Flexibility: Individual working hours and flexible home office options Responsibility: Opportunity to work independently and take on responsibility Perspectives: Support for professional and personal development Innovation: Work with modern technologies and tools Additional Benefits: Non-occupational accident insurance, partial cost coverage for the gym, … We are looking for a service-oriented personality with solid IT knowledge who understands how to competently and solution-oriented handle customer concerns. If you enjoy working in direct contact with users, like to solve technical problems efficiently, and have a high quality standard for your work, we look forward to your application!