ICT Supporter (m/w/d)

This job ad was AI-translated from German. See original Job summary Hide Join a company that blends Swiss values of quality, security, and reliability with innovation. This role offers a dynamic work environment and great benefits. Tasks Serve as the first point of contact for ICT queries from employees. Manage installation and maintenance of client hardware and peripherals. Support IT projects and provide user training on applications. Skills Basic IT training or further education in the IT field required. Experience in IT support and a structured, solution-oriented approach. Fluent in German and good English skills are essential. AI Generated Summary Is this helpful? The traditional Swiss values of quality, safety, and reliability are combined with innovation at our company. We are suppliers of banknote substrates as well as passport and visa papers in more than 50 countries worldwide. ICT Supporter (m/f/d) As an ICT Supporter, you are the first point of contact for our employees regarding ICT questions and ensure the stable operation of the client infrastructure. You manage the 1st-level support and assist the 2nd-level support, take care of software/hardware/peripherals as well as the client management and software distribution solution, and actively support IT projects. Your responsibilities include: Managing first-level and supporting second-level support Installation, configuration, and maintenance of client hardware, printer systems, and peripheral devices Managing the client management and software distribution solution Highsystem Organizing and conducting user training for optimal use of various IT applications Supporting and participating in IT projects Your profile: Basic IT training or further education in the IT field Initial practical experience in IT support Independent, structured, and solution-oriented working style Very good German skills in spoken and written form, good English skills, and additional languages are an advantage Willingness for on-call duty (outside office hours) A spotless reputation We offer you: International environment and technologically advanced products Exciting and varied tasks as well as plenty of room for development Modern employment conditions and good social benefits Various discounts with our partners Interested? Do you want to be in the middle of things rather than just on the sidelines? Then convince us today with your complete application dossier including a photo. For further information, Markus Bischof, HR Business Partner (direct line +XXX-XXX-XXXX 92 36), is happy to assist you.