ICT-Supporter/-in 80 - 100%

This job ad was AI-translated from German. See original Job summary Hide Join us as an ICT Supporter and shape the future! Enjoy a collaborative work environment with room for creativity. Tasks Ensure IT systems run smoothly for all employees. Provide expert support for ICT questions and technical issues. Manage the ticket system for timely, quality solutions. Skills Completed ICT training or equivalent experience required. Strong service orientation and communication skills essential. Experience in ICT support (1st/2nd level) preferred. AI Generated Summary Is this helpful? You want to get involved? We give you room to maneuver. You think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you! ICT Supporter 80 - 100% What you can achieve with us You ensure that the IT systems run smoothly and that employees can use them optimally. You competently support employees with all ICT questions and technical problems (remote and on-site). You provide the ICT infrastructure for new employees. You monitor, prioritize, and process the ticket system and ensure timely, high-quality solutions. You provide professional ICT training to promote employees. You support other ICT areas in project work in internal projects and bring your own ideas to optimize our services. What skills are important to us You have completed training as an ICT specialist EFZ or an equivalent qualification. You use your decision-making scope in the interest of the employees. You have a high service orientation and enjoy direct contact with users. You already have professional experience in ICT support (1st/2nd level). We are a bilingual (German-French) company, so active knowledge of the respective other language is desired. What we offer you A meaningful activity and an environment where you have plenty of room to shape things. Flat hierarchies, short communication paths. A collegial team where open communication is practiced. A central workplace in Bern with the "Friendly Work Space" award as well as home office. Comprehensive training opportunities. Does this suit you? Then get to know us! We look forward to your application. For information, XXXX XXXX, HR consultant, is happy to assist you at inquiries@consultant.dev or XXX-XXX-XXXX 87. To the application form