Mitarbeiterin / Mitarbeiter ICT Support Engineer – Onsite Helpdesk & IT-Allrounder

This job ad was AI-translated from German. See original Job summary Hide Join the Universitäre Altersmedizin FELIX PLATTER as ICT Support Engineer. Be part of a leading institution in Switzerland! Tasks Configure and operate PCs, laptops, and peripherals for users. Resolve hardware, software, and phone issues with support from 2nd level. Manage user accounts and integrate network devices into the system. Skills Completion of an IT-related education with relevant experience. Strong knowledge of hardware and software, especially Microsoft. Ability to work independently and collaboratively with the IT team. AI Generated Summary Is this helpful? Employee ICT Support Engineer

• Onsite Helpdesk & IT Generalist 100%, immediately or by arrangement Your work environment With over 1000 employees, the University Geriatric Medicine FELIX PLATTER is one of the leading institutions in Switzerland for geriatric medicine, psychiatry, and rehabilitation. With us, the highest medical competence and genuine empathy come together
• become part of our dedicated team! Your tasks Configuration and operation of PCs, laptops, thin clients, phones, printers, and peripheral devices Handling hardware, software, VDI, and telephone issues and initiating necessary measures with the support of 2nd level support User account management and rights assignment using our IAM solution Integrating network devices into the certificate-protected network Creating and maintaining operating manuals, instructions, and checklists Project management for projects in the client hardware and software environment (Windows migrations, software updates, hardware replacement) Advising and training our IT users Participation in 24/7 on-call service (max. 7 days/month and mainly remote) What we offer A motivating work atmosphere: Work in an innovative and supportive environment that values professionalism and team spirit. Diversity and integration: Become part of an international team that sees diversity as a strength. Attractive employment conditions: Pension fund BS, at least 5 weeks and 5 flex days of vacation Your profile High willingness to help, combined with a friendly, competent, and professional demeanor Apprenticeship in the field of computer science and/or corresponding proven qualification Several years of experience in the ICT support environment Very good hardware and software knowledge, especially in Microsoft products Professional experience in healthcare is an advantage Independent and responsible working style in close exchange with the entire IT team Very good German skills in spoken and written form