Assistant Marketing Manager (Readvertisement)

P O BOX 1, Gicumbi District-Northern Province-Rwanda/ Tin: 102670342 ASSISTANT MARKETING MANAGER (Readvertisement) Job Purpose Reporting to the Head of Marketing and Tea Sales, the Assistant Marketing Manager will play in important role in assisting all aspects of marketing, sales, logistics, and reporting of tea manufactured by Mulindi Factory Company (MFC). While the position will be based full time at Mulindi Factory in Gicumbi District, the position will require frequent engagement with transporters, brokers, warehouses and buyers of MFC teas, as well as occasional travel to Mombasa or other site visits as required. Key Responsibilities Calculate the monthly MT price for forward contracts and distribute the details within two days after the final auction of the month. Maintain a weekly MT stock listing detailing free stocks, stocks allocated to Mombasa auction, and stocks assigned to direct buyers. Collaborate with Head of Marketing, Mulindi factory team and third-party MT transporters to ensure the smooth and consistent transport of teas from Mulindi factory to warehouses or ports, reviewing weekly transport reports and handling claims with the insurance company as needed. Accurately compute and circulate weekly made tea (MT) offer prices by the end of the day Wednesday, separating EXW and FOB offers, and respond promptly to customer confirmations. Liaise with relevant warehouse teams to gather information on tea arrivals, storage, releases, and weekly MT stock reports. Coordinate the movement of tea samples between brokers and factory, ensuring timely dispatch and thereafter sharing complete details with the customer. Additionally, develop and manage a weekly tracker to monitor the approval status of samples, ensuring smooth communication across all parties. Allocate and distribute weekly MT offers to Mombasa auction brokers after approval from Head of Marketing and factory management, entering them into the ITTS system. Following approval from Head of Marketing, prepare and circulate clients' contracts, invoices, shipping instructions, and other necessary documentation in a timely manner. Work with Head of Marketing, factory management, government agencies, warehouses, shipping agents and clients to gather all essential shipment documents and verify these documents with clients and shipping agents to ensure completeness before dispatching the final documents to customers. Track and monitor all shipments, ensuring compliance with target vessel schedules and ensuring all documentation is accurate and complete. Prepare and distribute weekly shipping updates to keep customers informed of progress. Establish and track Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for third-party logistics service providers. Analyze customer service performance metrics and implement necessary actions to reduce service losses. Maintain efficient communication with clients to resolve queries or requests. Prepare and share status updates on