Operational IT Manager

The company

Job description

Operational IT Manager

The company

Job description

In this management position, you are responsible for the operational excellence, reliability, security, and delivery of Industrial IT systems and projects supporting a high-tech manufacturing environment.

Reporting to the IT Manager, you manage Industrial IT by planning, coordinating, and delivering multiple parallel initiatives, while ensuring stable day-to-day operations and the controlled evolution of systems in alignment with business and manufacturing priorities.

Tasks & Responsibilities :

Lead, support, and develop the IT Operations team through acting as a facilitator to enable highly skilled professionals to perform effectively and sustainably over time

Create the conditions for durable performance through clear objectives, trust, prioritization, and sound workload management

Ensure stable, secure, and reliable operations of Manufacturing Execution Systems (ISA-95 Level 3) and equipment integration systems (Level 2) in a production-critical environment

Define, implement, and enforce IT Operations governance, including incident, problem, and change management

Guarantee clear responsibilities and interfaces between ISA-95 layers, between MES (L3), automation systems (L2), and business systems (L4)

Act as the Operational IT counterpart for Manufacturing, Engineering, and Quality on all topics related to MES, shopfloor IT, and equipment integration

Manage multiple concurrent operational IT projects impacting manufacturing systems ( MES, RMS, CMMS, APS), ensuring prioritization, capacity management, risk control, and on-time delivery, using PMI and Agile best practices

Review and challenge technical and architectural choices related to software solutions, interfaces, and infrastructures, in close collaboration with the IT Architect

Centralize and structure operational communication and change requests

Manage and monitor external partners and system integrators involved in MES and equipment integration, ensuring SLA compliance, service quality, and cost control

Identify operational and delivery risks impacting manufacturing systems and drive continuous improvement to reduce incidents, downtime, and technical debt

Profile

Engineering degree or Master's degree in Computer Science or a closely related technical field (mandatory)

Formal training in project management and Agile delivery, demonstrated by PMI and Agile certifications

Professional requirements

Minimum 15 years of professional experience in IT, including substantial exposure to industrial and manufacturing environments

Strong track record in IT Operations for production-critical systems, covering operational IT

Clear, practical understanding of ISA-95 responsibilities and interfaces across manufacturing systems (L3), automation (L2), and equipment (L1)

Solid technical background in software development, system integration, and cloud / hybrid architectures

Demonstrated experience managing multiple concurrent operational IT projects, balancing delivery, stability, and capacity constraints

Proven ability to lead and develop highly skilled technical teams and to operate effectively in high-pressure, production-critical environments

Languages

Excellent written and verbal communication skills

Professional fluency in French and French is required, German an advantage

Company address

EM Microelectronic-Marin SA

Rue des Sors 4

CH-2074 Marin-Epagnier / NE

Denise Germann jpid1a235fccv jpit0312cv jpiy26cv