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Travel Consultant

Deadline: 2026-04-06

Description

Responsibilities: Client Consultation & Advisory Consult with clients to understand travel goals, budgets, timelines, and preferences Provide expert destination advice, travel recommendations, and itinerary suggestions Educate clients on visa requirements, entry rules, seasonal considerations, and travel logistics Manage inbound leads from Social media Website Walk-ins Referrals Consult clients on destinations, travel options, budgets, and timelines Convert inquiries into confirmed bookings Itinerary Design & Bookings Design customized itineraries for leisure, group, honeymoon, family, and corporate travel Handle flight bookings, hotel reservations, tours, airport transfers, and travel insurance Coordinate with airlines, hotels, DMCs, and local partners to secure the best options/deals Sales & Conversion Convert leads from social media, referrals, walk-ins, and corporate inquiries into confirmed bookings Upsell value-added services such as Accommodation upgrades, tours, experiences, and insurance Meet monthly booking and revenue targets, Visa & Documentation Support Guide clients through visa application processes (where applicable) Review travel documents for accuracy and compliance Ensure clients are properly informed on travel requirements before departure Client Experience & Support Maintain proactive communication with clients before, during, and after travel Provide support for itinerary changes, emergencies, or travel disruptions Build strong relationships to encourage repeat business and referrals Key Performance Indicators (KPIs) Number of confirmed bookings per month Revenue generated from bookings Lead-to-booking conversion rate Client satisfaction and repeat bookings Accuracy and timeliness of bookings and documentation Requirements: OND / HND / Bachelor’s degree in Tourism, Business, Marketing, or related field 1–3 years of experience in travel consulting or travel sales Knowledge of international destinations and outbound travel from Nigeria Experience using booking systems or travel platforms is an advantage Strong communication and persuasion skills Excellent attention to detail and organization Customer-centric mindset Ability to work under pressure and manage multiple clients Passion for travel and destination knowledge Renumeration : NGN 150,000 monthly (based on experience) Commission Model 3%

  • 7% commission on net profit per confirmed booking Higher commission for: Group trips, Premium/luxury packages, Repeat or referral clients Performance bonuses for exceeding monthly targets Hybrid Work Structure On-site: 4 days weekly (client meetings, ticketing, internal coordination) Remote: 2 days weekly (follow-ups, itinerary planning, supplier communication) The role requires reasonable after-hours availability due to: Client time zones/Time zone differences, Client travel schedules/Travel support during a client's trip, Sales follow-ups, Operational needs, Emergencies What We Offer Salary + commission Hands-on training/guidance and

Skills

Compliance

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