Tour Consultant

Responsibilities: Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services. Organize travels from beginning to end, through accommodation, and securing rental transportation etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.) Use promotional techniques and prepare promotional materials to sell itinerary tour packages. Handle unforeseen problems and complaints and determine eligibility for money returns. Attend conferences to maintain familiarity with tourism trends. Create and update electronic records of clients. Curate travel experiences that would stand out and make it sellable. Identify customer taste to infuse these in the package being created. Coordinates transportation, Accommodations, insurance, tours, and activities for clients. Advise clients regarding destinations, cultures, climates, and activities on their packages. Provide information on services and answer questions with accuracy and efficiency on destinations Maintain relationships with key persons. Reach the revenue and profit targets Prepare all fee quotes and any information required by clients, colleagues, or authorities. Maintain strong working relationships with all clients and colleagues. Train staff to enhance their understanding of the travel industry. Other duties as assigned. Requirements: Have vast knowledge of holiday destinations Minimum of 2 years prior work experience as a Tour Consultant/Ticketing & Reservation Officer. Proficiency in English and any other languages is an advantage Proficiency in the use of Amadeus and Galileo GDS. Ability to relate with internal and external stakeholders at various levels using diplomacy and tactics. Analytical skills and attention to detail. Result-oriented with regard to quality and productivity goals. Exemplary sales skills and customer-oriented approach. Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc.) Ability to present, persuade, and communicate effectively. Demonstrable ability to handle crises. Degree in Hospitality, Travel, Tourism, Business, or relevant field Candidates with personal travel experience will be preferred Demonstrate decision-making skills Strong organizational, communication, and interpersonal skills Team-oriented thinking and action; Flexibility and adaptability to changing situations High proficiency in the use of Microsoft Office tools Highly innovative & creative; Detail & Result orientation Must be able to identify and resolve problems promptly High level of initiative and good conflict management skills Good negotiation skills and high analytical ability Project Management Skills Presentation and good reporting skills Benefits: Medical (HMO). Paid holiday. Work Details: Normal daily load: 8 hours. Normal weekly load: 5 days (w