Head Of It Operations Assistant Principal Officer

The Head ofITOperations, operating at Assistant Principal Officer level, is a senior managerial role with responsibility for the delivery and oversight of the FSPOsIToperations, infrastructure and cybersecurity services. Reporting to the Director ofIT,the role involves leading and managing teams and vendors, addressing complex technical and operational issues, and supporting the organisation through a significant period of digital transformation. * Manage theITservice desk to ensure high-quality service delivery. * Assist the Director ofITin the Cybersecurity governance process. * Manage theITinfrastructure and operations to ensure smooth and efficient functioning. * Manage services provided by external vendors, includingITservices, Managed Print Services, WAN connectivity, and telephony. * Establish and executeITpolicies, procedures, and best practices.The Head ofITOperations, operating at Assistant Principal Officer level, is a senior managerial role with responsibility for the delivery and oversight of the FSPOsIToperations, infrastructure and cybersecurity services. Reporting to the Director ofIT,the role involves leading and managing teams and vendors, addressing complex technical and operational issues, and supporting the organisation through a significant period of digital transformation. * Manage theITservice desk to ensure high-quality service delivery. * Assist the Director ofITin the Cybersecurity governance process. * Manage theITinfrastructure and operations to ensure smooth and efficient functioning. * Manage services provided by external vendors, includingITservices, Managed Print Services, WAN connectivity, and telephony. * Establish and executeITpolicies, procedures, and best practices.more1 day ago