It Support Engineer

Reports to:ITBusiness Services Manager - We are seeking a customer-focusedITSupport Engineer to provide reliable Level 1 & 2 support within a fast-paced private healthcare environment. This role is key to ensuring responsive, high-qualityITsupport for clinical and administrative users, with a strong focus on ticket ownership, communication and service improvement. * Deliver Level 1 & 2ITsupport onsite and remotely across clinical and administrative users * Deploy, configure and maintain end-user devices andITassets * Assist withITupgrades, rollouts, audits and minor project work * Proven experience in a ticket-drivenITsupport environment (e.g. ServiceNow, Freshdesk, Zendesk) Informal enquiries to John O'Mahony,ITBusinReports to:ITBusiness Services Manager - We are seeking a customer-focusedITSupport Engineer to provide reliable Level 1 & 2 support within a fast-paced private healthcare environment. This role is key to ensuring responsive, high-qualityITsupport for clinical and administrative users, with a strong focus on ticket ownership, communication and service improvement. * Deliver Level 1 & 2ITsupport onsite and remotely across clinical and administrative users * Deploy, configure and maintain end-user devices andITassets * Assist withITupgrades, rollouts, audits and minor project work * Proven experience in a ticket-drivenITsupport environment (e.g. ServiceNow, Freshdesk, Zendesk) Informal enquiries to John O'Mahony,ITBusinmore7 minutes agoNEW