It Technical Team Lead

Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advancedITsolutions that enable businesses to build reliable, secure, and scalableITfoundations. Were looking for an enthusiastic and capableITTechnical Team Lead to guide and support a dedicated service desk team. This role requires a balanced mix of leadership, operational management, and mid-level technical knowledge ofITinfrastructure and systems. TheITTechnical Team Lead will be responsible for ensuring the team delivers exceptional service, meets SLAs, drives customer satisfaction, and operates efficiently within the companys processes and standards. * Proven experience leading or managing a technical support / service delivery team within an MSP orITservices environment. * Mid-level technical understanding ofITinfrastructure, systems administration, and networking.Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advancedITsolutions that enable businesses to build reliable, secure, and scalableITfoundations. Were looking for an enthusiastic and capableITTechnical Team Lead to guide and support a dedicated service desk team. This role requires a balanced mix of leadership, operational management, and mid-level technical knowledge ofITinfrastructure and systems. TheITTechnical Team Lead will be responsible for ensuring the team delivers exceptional service, meets SLAs, drives customer satisfaction, and operates efficiently within the companys processes and standards. * Proven experience leading or managing a technical support / service delivery team within an MSP orITservices environment. * Mid-level technical understanding ofITinfrastructure, systems administration, and networking.more2 weeks ago