It Technical Support Analyst

Reporting to the Service Delivery Manager, youll provide high-qualityITsupport and customer service to internal users. Youll troubleshoot and resolve technical issues, manageITrequests, and ensure secure, efficient systems and equipment performance. Additionally, the role involves collaboration and contributing to the improvement and optimisation ofITinfrastructure and processes. * Supporting occasionalITmaintenance tasks and disaster recovery testing, participate in other business andITprojects as required - Third-level qualification in anIT-related discipline, or relevant professional certifications & experience (e.g. MCSA, CompTIA A+/Network+)Reporting to the Service Delivery Manager, youll provide high-qualityITsupport and customer service to internal users. Youll troubleshoot and resolve technical issues, manageITrequests, and ensure secure, efficient systems and equipment performance. Additionally, the role involves collaboration and contributing to the improvement and optimisation ofITinfrastructure and processes. * Supporting occasionalITmaintenance tasks and disaster recovery testing, participate in other business andITprojects as required - Third-level qualification in anIT-related discipline, or relevant professional certifications & experience (e.g. MCSA, CompTIA A+/Network+)more13 hours agoNEW