Customer Support Representative

Overview - TheCustomer Support Representative1 is responsible for providing a professional, friendly, and efficient service to Cook Medicalcustomersand Divisional Sales teams throughout EMEA. * Always ensure a high level ofcustomer supportto allcustomers,taking ownership for first point of contact resolution wherever possible. Reports to: Team Lead 1,Customer Support* 1 to 2 years' experience in a multi-nationalcustomer support/ contact centre environment advantageous. Key tasks include handlingcustomerorders accurately and within agreed service levels, while also providing timely and informative responses tocustomerqueries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellentcustomerservice.Overview - TheCustomer Support Representative1 is responsible for providing a professional, friendly, and efficient service to Cook Medicalcustomersand Divisional Sales teams throughout EMEA. * Always ensure a high level ofcustomer supportto allcustomers,taking ownership for first point of contact resolution wherever possible. Reports to: Team Lead 1,Customer Support* 1 to 2 years' experience in a multi-nationalcustomer support/ contact centre environment advantageous. Key tasks include handlingcustomerorders accurately and within agreed service levels, while also providing timely and informative responses tocustomerqueries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellentcustomerservice.more1 day ago