VIP Customer Support Specialist

VIP Customer Support Specialist

Job Description

VIP Customer Support Specialist

• Location

Georgia

• Salary

Competitive

/ year

• How work

Full-time

Company Profile

• Company Size

200+

• business field

iGaming

• legality

• Scope

200+

RequirementsExperience: Without experienceExperience in Customer SupportEnglish

• Upper IntermediateGerman
• Pre IntermediateRussian
• NativeDescription

🌟 N1 Partners Group 🌟 is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.

Responsibilities:

• Consultation of VIP-players;
• Respond to customer queries in a timely and accurate way (chats/e-mails);
• Help in solving customer problems and current issues;
• Willingness to be proactive and suggest ideas for improving work processes.
• Shift schedule 2/2 (alternation of day and night shifts)

Requirements:

• English level B2 and (without) Germany level B1;
• Sociability and stress tolerance;
• Experienced PC user;
• Excellent communication skills;
• Knowledge of the admin area, the ability to use all the provided tools (training).

What we offer:

• Full time remote work opportunities and flexible working hours.
• Private insurance.
• Paid 4 Sick Days and 1 Day Off per calendar year.
• Sports program compensation.
• Free online English lessons with a native speaker.
• Generous referral program.
• Training, internal workshops, and participation in international professional. conferences and corporate events.

Career Level

Junior Level

Specialization

Called Calling, Sales

Educational Background

Multilingual, English, German, Russian

Experience

1 years experience +

Name *

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