Vice President Data Centers
Description
**Vice President
- Americas, Data Center Group**
The Vice President
- Americas, Data Center Group is a senior executive leader with full regional accountability for commercial performance, strategic execution, and operational excellence across the Americas data center portfolio. This role represents ’ most critical hyperscale and enterprise data center clients in the region and serves as a key member of the global Data Center Group leadership team.
The VP Americas is responsible for driving profitable growth, strengthening strategic client partnerships, overseeing complex multi-country operations, and leading the transformation of data center security services toward technology-enabled, scalable solutions. The role balances executive-level client engagement, P&L ownership, regional governance, and people leadership, while ensuring alignment with global standards, controls, and strategy.
Strategic & Commercial Leadership
- Own the Americas regional data center strategy aligned to global Data Center Group objectives, client roadmaps, and long-term growth ambitions.
- Drive revenue growth, margin improvement, and portfolio diversification across hyperscale, colocation, and enterprise data center clients.
- Serve as executive sponsor and primary senior point of contact for strategic data center clients in the Americas, building trusted C-level relationships.
- Lead commercial strategy including pricing frameworks, contract structures, renewals, expansions, and change management across the region.
- Oversee and approve regional RFPs, RFIs, and major bid strategies, ensuring competitive positioning, risk discipline, and profitability.
- Partner with Global Clients Technology, Global Clients Americas and other cross-functional teams to advance technology-enabled security solutions and transformation initiatives.
P&L Ownership & Financial Governance
- Full P&L accountability for the Americas data center portfolio, including revenue, margin, labor efficiency, and cost control.
- Establish and monitor regional financial targets, forecasts, and performance metrics aligned with global reporting standards.
- Ensure disciplined financial governance, audit readiness, and compliance with internal controls, risk management, and client contractual requirements.
- Drive data-driven decision-making through executive dashboards, KPIs, and performance reviews.
Operational Oversight & Risk Management
- Provide executive oversight of multi-country data center operations, ensuring consistent service delivery, security standards, and operational non-negotiables.
- Ensure effective governance of branches and certified partners, including SLA management, performance reviews, corrective actions, and escalation management.
- Act as senior escalation point for critical incidents, client issues, and operational risks within the Americas region.
- Ensure alignment to global Data Center Group operating models, SOPs, and compliance requirements while addressing regional nuances.
Client Partnership & Executive Engagement
- Represent as a strategic advisor to client executives, influencing security strategy, risk mitigation, and future-state operating models.
- Lead executive business reviews, strategic planning sessions, and transformation discussions with client leadership.
- Ensure consistent, proactive, and transparent communication with clients on performance, innovation, risks, and continuous improvement initiatives.
People Leadership & Organizational Development
- Lead, coach, and develop senior regional leaders and account directors across the Americas.
- Build a high-performing leadership bench with strong accountability, collaboration, and succession planning.
- Foster a culture of operational excellence, compliance discipline, innovation, and client-centricity.
- Champion talent development, upskilling, and leadership capability aligned with the evolving data center security landscape.
Executive Communication & Global Collaboration
- Actively contribute to the global Data Center Group leadership team, shaping strategy, standards, and transformation priorities.
- Prepare and deliver executive-level communications, presentations, and insights for Group leadership, regional executives, and clients.
- Collaborate closely with global peers to ensure consistency, scalability, and knowledge sharing across regions.
Qualifications & Experience
- Bachelor’s degree in business, management, or related field; advanced degree preferred.
- 10+ years of progressive leadership experience in data center operations, security services, critical infrastructure, or related industries.
- Demonstrated executive-level P&L ownership and commercial leadership in a complex, multi-country environment.
- Proven experience managing strategic client relationships and negotiating large, complex contracts.
- Strong international exposure with experience operating across multiple markets and cultures.
- Data center or critical environment experience strongly preferred; technology-enabled services exposure a plus.
Core Competencies
- Executive leadership and strategic thinking
- Commercial acumen and financial discipline
- Client relationship management at C-level
- Risk management and governance
- Change leadership and transformation execution
- Influencing without authority across complex organizations
Travel & Work Requirements
- Willingness to travel across the Americas and internationally as required (approximately 25–30%).
- Ability to support critical incidents or clients need outside standard business hours when required.
“ is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
Originally posted on
Skills
SecurityCompliance
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