Guest Experience Representative
Description
A fast-growing, celebrity-owned lifestyle food brand is looking for Guest Experience Representatives to join its remote team. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours.
Requirements
- A hospitality-minded professional who thrives on creating standout guest experiences
- A strong communicator with a friendly, clear, and empathetic tone
- A proactive problem-solver who remains calm under pressure
- Detail-oriented and dependable in a fast-paced, high-touch environment
- 3+ years in customer success, operations, or client service (U.S. accounts preferred)
- Guest service, restaurant, or food service experience (required)
- Strong written English and interpersonal communication skills
- Critical thinking and ownership mindset
- Bachelor's degree (honors preferred)
Originally posted on
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