Creator Operations Manager - A221

Industry

Marketing & Communication

Work Arrangement

Fully Remote

Job Type

Full-time

Work Schedule

40–50 hours per week

Monday–Friday, 9:00 AM

• 6:00 PM (EST / PST overlap required)

Locations:

• LATAM: Mexico City (Mexico), Bogotá (Colombia), São Paulo (Brazil), Buenos Aires (Argentina), CMDX (Mexico), Santo Domingo (Dominican Republic), San José (Costa Rica)

**About **

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: )

Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a fast-growing, creator-led content operation operating at the intersection of performance marketing and social media. The company focuses on producing high-volume, repeatable creator content distributed across major platforms, with a strong emphasis on execution quality, consistency, and measurable performance outcomes.

Role Overview

The Creative Account Manager serves as the primary bridge between client brand teams and the creator production network. This role owns campaign execution end-to-end, ensuring creator content aligns with brand strategy, creative guidelines, and campaign objectives while maintaining strong client satisfaction. Unlike traditional creator community roles, this position is deeply client-facing and requires hands-on experience managing advertising deliverables, approvals, and campaign workflows. The ideal candidate thrives in fast-paced advertising environments and understands how to translate brand requirements into high-performing creator output.

Your Impact:

• Ensure creator campaigns are delivered on time, on brief, and on brand.
• Maintain high client satisfaction through clear communication and execution reliability.
• Reduce revision cycles by enforcing creative clarity and brand compliance upfront.
• Improve operational consistency across multiple active client accounts.
• Enable creators to execute effectively within structured brand advertising environments.

Core Responsibilities

Client & Campaign Ownership

• 40%

• Serve as the primary point of contact for client brand managers.

• Manage campaign expectations, timelines, and creative deliverables.

• Translate client briefs into clear execution plans for creators.

• Lead client check-ins, manage feedback loops, and ensure satisfaction.

Creative Execution & Brand Compliance

• 30%

• Ensure creators adhere to brand guidelines, messaging, and tone.

• Review content for accuracy, brand safety, and campaign alignment.

• Coordinate revisions and approvals between client teams and creators.

• Maintain creative consistency across multiple deliverables and campaigns.

Creator Production Enablement

• 20%

• Communicate campaign direction clearly and consistently to creators.

• Support creators with clarifications, guardrails, and creative resources.

• Identify production blockers early and resolve them quickly.

• Reinforce that creators are executing branded advertising, not personal content.

Advertising Ops & Workflow Management

• 10%

• Track campaign deliverables, deadlines, and reporting status.

• Maintain organized workflows across multiple active accounts.

• Escalate risks, delays, or misalignment to leadership promptly.

Requirements

Must-Haves (Required)

• 3+ years of experience in Account Management, Client Services, or Campaign Management within advertising agencies, creative studios, influencer marketing firms, or performance marketing teams.
• Strong understanding of branded content and advertising production workflows.
• Experience managing creative deliverables tied to client expectations.
• Excellent written and verbal English communication skills.
• Proven ability to manage multiple stakeholders (clients and creators).
• Comfortable enforcing brand guidelines while maintaining positive relationships.

Nice-to-Haves (Preferred)

• Background in paid social creative strategy or performance marketing.
• Experience managing creator or influencer campaigns in an agency setting.
• Familiarity with TikTok and Instagram ad formats and content trends.
• Experience managing creative approval and revision workflows.

Tools Proficiency

Must-Haves (Required)

• Slack, Google Workspace, Notion, Discord

Nice-to-Haves (Preferred)

• TikTok Ads Manager, Instagram Ads Manager, Canva

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere

• Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency

• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting

• Generous PTO: In accordance with company policy

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

• Direct Mentorship: Guidance from international industry experts

• Learning & Development: Ongoing access to resources for professional growth

• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Top-grading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, to take the next step in your journey with Pearl.

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