HVAC Assistant Sales Manager

Job description / Role Job Type Full Time Job Location Oman Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Sales - Retail Company Industry Retail Overview of the role We are seeking a dynamic and experienced Assistant Manager Sales to join our team in Oman. The ideal candidate will have an engineering background and proven skills in trade handling, B2B, and project sales for room air conditioners. This role involves managing and expanding our sales operations, building strong relationships with clients, and driving business growth. What you will do Key tasks Responsible to achieve monthly/quarterly/annual sales targets and margin Payment collection Build, manage and execute a project sales funnel Conduct field visits to promote HVAC products and services Identify customer needs and recommend suitable solutions Prepare quotations, follow up on leads, and close sales Maintain records of client interactions and sales performance Provide technical support and product demonstrations to clients Customer service: Provide exceptional customer service, including answering questions and addressing concerns about product applications, warranty, and service Offer guidance and recommendations on product use Product knowledge: Must have strong technical knowledge of ACs (split/window) Stay updated on new product releases and changes to existing products Training and development: Participate in giving onsite training sessions to improve potential and existing customers Share best practices and insights with colleagues to enhance team performance Required skills to be successful Technical skills: strong technical knowledge of HVAC products. Focus on split and window units Customer service skills: strong interpersonal skills for effective communication with customers and team members Attention to detail: precision in following assembly instructions and ensuring high-quality results Problem-solving: ability to address and resolve queries and issues Teamwork: ability to work collaboratively with others in a team environment What equips you for the role Education: bachelor’s degree or diploma Experience: minimum 3 years of experience in HVAC industry in Qatar. Key focus on selling split and window AC units. Should have good connections within the projects (private, government, O&G, real estate) and trade sector in Qatar Language: fluent in English and Arabic (native speaker) Valid Qatar driving license NOC About Al-Futtaim Retail Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering bo