Accounting and Project Management Support

We are seeking a proactive, detail-oriented Accounting and Customer Support Specialist with at least 2-4+ years of experience in QuickBooks and project management. You should be able to work independently and collaborate effectively with cross-functional teams. Strong verbal and written communication, exceptional organizational skills, and a customer-centric mindset are essential. You will thrive in a fast-paced environment and manage multiple priorities while maintaining a positive, professional demeanor. Proficiency in Google Apps for Business (Gmail, Sheets, Drive) is required, along with the ability to quickly learn new technologies and processes. Experience with HubSpot CRM and ERP systems (SOS Inventory, Oracle, NetSuite, SAP, etc.) is a plus. A background in accounting or related education is preferred. This role supports the sales and operations teams across the full lifecycle of projects and orders, ensuring accuracy, efficiency, and superior customer service. Bookkeeping and accounting tasks, including Accounts Receivable (invoicing for chemical, parts, and equipment; progress invoicing), Accounts Payable (vendor billing entry, issue resolution), and daily banking activities (QBO data feeds, bill/receipt downloads). Maintain customer accounts: set up terms, onboarding in QBO, AR past-due follow-ups, and weekly ACH/check payment processing. Month-end financial prep and maintenance of the Accounting Process Handbook. Equipment project management: oversee orders from PO issuance through delivery and post-delivery closeout; monitor fabrication, shipping, and delivery schedules; proactively identify risks and coordinate with sales, customers, and vendors. Act as primary coordinator for project timelines, shipping/logistics, and customer service requests; ensure complete documentation (manuals, drawings, photos) are uploaded to digital files for closed sales. Maintain and update HubSpot CRM throughout the project lifecycle; manage spare parts communications for urgent and non-urgent needs with customers and vendors. Parts and consumables invoicing, vendor price sheet maintenance, and inventory support for warehouse operations. Review purchase orders for accuracy, create sales orders and shipment documents for warehouse fulfillment, and ensure post-sale documentation is delivered to customers. Best Technology Inc. is expanding its cross-functional team to support accounting operations, equipment project management, and high-quality customer service. This role integrates accounting (AP/AR/GL), project management for equipment and chemicals, and front-line customer support in collaboration with the sales groups. You will help streamline processes across invoicing, billing, vendor management, and project lifecycle coordination—from purchase orders to delivery, closeout, and post-sale documentation. The role requires strong communication, meticulous attention to detail, and the ability to manage multiple projects concurrently in a fast-paced environment. You will contribute to process improvement initiatives, maintain accurate records in the QuickBooks Online and CRM systems, and ensure a seamless experience for customers, vendors, and internal teams. Paid time off; 8-hour day shift; U.S. Central Timezone; Remote work with a virtual setup. This role emphasizes a people-first culture centered on integrity, teamwork, and growth. Supportive leadership foster development and collaboration. If you’re looking to contribute to a dynamic team and grow your career in accounting, project management, and customer success, apply to join Best Technology Inc. Accounting or related degree; QBO Pro Advisor certification; HubSpot CRM proficiency; experience with ERP systems (Oracle, NetSuite, SAP, etc.); strong interpersonal and organizational skills; willingness to take initiative and continuously learn; ability to work across departments to resolve issues; knowledge of inventory control and order fulfillment.