Branch Manager - Nkrumah Road, Mombasa

JOB SUMMARY Role/person specificationQualificationA university degree in a relevant discipline, post graduate qualifications will be an added advantage.Preferred ExperienceAt least 5 years of Banking / Financial Services experience out of which at least 3 years in branch management with a good track record of performance.Prior experience in the banking industry; including experience in supervisory or managerial positions.Knowledge and Skills Strong leadership, managerial, and interpersonal skills necessary to effectively lead and motivate teams, collaborate with stakeholders, and drive change within the branch.Strong leadership and Managerial Skills.Demonstrate effective communication skills, problem-solving abilities, and the capacity to motivate and develop staff.A solid understanding of financial products and services offered by the bank.knowledgeable about lending procedures, investment options, regulatory compliance, risk management, and customer relationship management.A solid track record of achieving sales targets, & the ability to drive sales and deliver excellent sales targets set by the bank.A good understanding of banking regulations, compliance requirements, and risk management practices to ensure that the branch operates within legal and ethical boundaries.Up-to-date knowledge of competitor and market activity in the local areaDetailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments. RESPONSIBILITIES Business Growth: Time Split 60%Implement business strategic initiatives and create ownership of the branch performance targets. Agree on branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation, and Returns.Diligently monitor branch business performance and make adjustments to the execution strategies accordingly.Manage branch portfolio risks in line with the bank’s portfolio appetite.In conjunction with the regional manager and products development, conduct product review and product development through constant feedback from the market.Collaborate and coordinate the development and implementation of sales initiatives with other business functions such as CIB, Asset Finance, Bancassurance, and Lead generation team to maximize cross-selling opportunities.Conduct market intelligence to identify new market opportunities, customer trends, existing geographical strength, emerging government directives, and changes in policy by regulators.Manage borrowing and non-borrowing accounts in the branch to enhance customer loyalty and retention.Harness existing staff potential and create new competencies in order to achieve competitive advantage.Lead the branch team to achieve its customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals, and acquisitions. Support will include Achieving branch sales targets as well as participating in and leading sales activat