Motor Claims Analyst

ABOUT THE COMPANY The year 1978 proved to be a milestone for the Insurance Sector in the region, Indian Insurance Companies operating in Kenya decided to merge and form a vibrant joint venture with moral and financial support from leading local business elite. The idea became reality on 6th December 1978 with the birth of Kenindia Assurance Company Limited. JOB SUMMARY MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCEUndergraduate Degree in any related fieldAIIKAt least 2 years of relevant experience RESPONSIBILITIES Registering claims for proper records and ensuring that the correct data is input and captured in the system.Appointing of service providers(assessors/investigators) so as to quantify liabilityEnsuring that claims’ service providers meet agreed service level timelines.Ensuring that there is proper customer service to both internal and external clients by giving the right documents and calling for proper documentation from stakeholders to allow for easy processing of claims.Notifying internal stakeholders of large claimsAnalyzing and studying adjuster/ assessors reports to establish occurrence of events and ensuring that they conform with policy terms and conditionsProcessing claims to ensure amicable settlement by preparing claim notes for approvalPreparing reports

• e.g. claims experienceCommunicating in writing and meeting with insured/ clients regarding settlement offers and advising on recommendations in service provider reports in order to mitigate future losses.Ensuring salvage collection is doneReviewing of claims reserves to reveal the true picture of Company claims status.Ensuring that there is proper customer service to both internal & external clients by providing correct information & documentsReconciling of outstanding claims statements from stakeholders to enable them know their correct account positions.Ensuring that all files pertaining to salvage are forwarded to the Salvage section for disposal.Ensuring that all files pertaining to recoveries are sent to Legal Department for the recovery process to be effected.Ensuring that all closed files are sent to the registry for safe keeping.And any other duties assigned REQUIRED SKILLS Handling claims, General insurance, Motor insurance, Compliance REQUIRED EDUCATION Bachelor's degree