Waiter/Waitress

ABOUT THE COMPANY Strathmore University is a chartered university based in Nairobi, Kenya Strathmore College was started in 1961, as the first multi-racial, multi-religious advanced-level sixth form college offering science and arts subjects, by a group of professionals who formed a charitable educational trust. JOB SUMMARY Minimum Academic Qualifications:Diploma or Certificate in Food & Beverage Service, or a related field from a recognized institution.Experience:At least 1 year of experience in a similar role RESPONSIBILITIES Food and Beverage ServiceGreet and attend diners courteously and take food or drink orders as required.Serve meals and beverages promptly and accurately according to university standards.Clear tables and reset them for the next service.Customer CareRespond to customer inquiries and handle complaints or issues politely, escalating where necessary.Maintain a positive and welcoming dining environment for students, staff, and visitors.Cleanliness and HygieneEnsure cleanliness and proper arrangement of tables, chairs, cutlery, and service counters before and after meals.Adhere to hygiene and sanitation regulations during food handling and table service. Event SupportAssist in the setup and service of special functions, meetings, or catered events as directed.Support buffet and banquet-style services by replenishing food items and maintaining presentation.Stock and Inventory SupportInform supervisors of low-stock items such as condiments, napkins, and tableware.Assist in the proper handling and storage of service tools and utensils. REQUIRED SKILLS Serving and waiting tables, Customer comfort and safety, Table setting, Receiving and welcoming guests REQUIRED EDUCATION Diploma, Associate's degree