HRBP - Performance Management & Culture, Kenya, & Emerging Markets

ABOUT THE COMPANY Smart Applications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation. We offer solutions that are secure, relevant and convenient. JOB SUMMARY Academic & Professional Qualifications Bachelor’s degree in Human Resource Management, Business Administration, Industrial Psychology, or a related field. MBA on a business-related course is an added advantage.Mandatory professional qualification: CHRP / IHRM Higher Diploma / SHRM / CIPD or equivalentMinimum 8–10 years progressive HR experience, with at least 3- 5 years as a Performance Specialist.Experience working in multi-country, fast-growing, or emerging market environments is a strong advantage.Exposure to HR transformation, performance systems, organizational design, and HR technology is an added advantage. RESPONSIBILITIES Performance Management and Productivity LeadershipLead the design, governance, and continuous improvement of the enterprise performance management framework.Ensure that corporate objectives cascade into departmental goals and individual performance targets.Oversee the performance management cycle including goal setting, reviews, calibration, and evaluation processes.Strengthen leadership accountability through structured performance discussions and evidence-based decision making.Integrate performance outcomes into reward, promotion, succession planning, and workforce development decisions.Champion the adoption of performance analytics and digital tools to support performance tracking and productivity monitoring.Advise executive leadership on workforce productivity trends and performance risks across the organization.Organizational Culture and Employee Engagement LeadershipChampion the integration of organizational values into leadership behaviors and everyday decision making.Design and oversee employee engagement strategies that enhance employee experience and workplace trust.Lead enterprise employee-listening to mechanisms including engagement surveys, pulse surveys, and leadership feedback channels.Translate engagement insights into actionable initiatives that improve morale, productivity, and retention.Partner with executive leaders to address cultural risks and strengthen a consistent organizational identity across teams.Provide oversight on engagement improvement plans across departments and monitor progress toward agreed outcomes. Strategic Reward and Recognition FrameworksDesign and govern reward and recognition frameworks that acknowledge employee contributions and reinforce organizational values.Advise senior leaders on reward practices that support retention of critical talent and motivate high performance.Review internal compensation structures and benchmark practices against market trends.Ensur