Sales Executive - Leisure

ABOUT THE COMPANY Fairmont the Norfolk, nestled along the prestigious Harry Thuku Road in Nairobi. We stand out as an epitome of luxury and historical charm in the city. Renowned as Nairobi's most luxurious and historical hotel, we pride ourselves on creating unparalleled experiences for our guests. JOB SUMMARY QualificationsAt least 1 Year experience in the segmentFamiliarity with the Travel Industry landscape in NairobiBe a graduate of Sales and Marketing or Hospitality Industry in a recognized College or University.Wholesale/ leisure sales experience is an asset.Good computer skillsPerfect command of English is a must. RESPONSIBILITIES Reporting to the Cluster Director of Sales, or her designate, responsibilities and essential job functions include but are not limited to the following: Develop a sales strategy and plan by analyzing historical, current and future hotel/market trends.Maintain a high level of exposure for the hotel through direct salesEnsure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivityImplement and execute all sales objectives and action plans to reach and exceed targets setSolicit and serve transient and group business and meetingsEnsure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possibleSolicit new business opportunities from international operators, travel agents and wholesalers through sound business practices.Prospect from various sources to expand account base.Nurture to maintain existing client relationships to ensure repeat business.Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policiesConduct sales calls (Sales Visit) as indicated by the Sales Plan and report on Daily basis.Communicate all client information to the appropriate departments via site visit notification forms and conduct pre-arrival internal meetings when necessary.Prepare weekly or monthly activity and production reports. Formulate corporate offer letters and yearly contracts and any other required business correspondenceProvide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and/or direct mailResearch to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions.Recommend and coordinate the deployment of any promotions as may be necessary.Work with the Sales team to develop marketing strategies for the assigned segment.Attend and potentially present information for internal and external meetings as assigned.Train, supervise, and conduct reviews of the wholesale coordinator position.Other duties and responsibilities may be assigned and the employee may be expected to work in other areas of the hotel when needed to assist operations in perform