Sales Representative

ABOUT THE COMPANY We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services. JOB SUMMARY We Are Hiring: Sales Representative (Inbound)! 🚀 🥳 Location: Kenia ( Nairobi )Are you a sales expert who excels at handling objections? We’re looking for you! Join our team and help our customers find the best membership solutions.🎯 Your ChallengeYour main mission will be to convert inbound calls into successful sales, maintaining a focus on service excellence and meeting commercial KPIs.Key Responsibilities:✅ Sales Management: Maintain a 72% overall close rate and a 42% membership close rate.✅ Persistence: Use effective rebuttal techniques (at least 3 times) to demonstrate the value of our program.✅ Productivity: Handle approx. 40 calls per day (82% phone availability).✅ Upselling: Promote Private Vault items and additional services.🛠️ What We Are Looking For✅ Experience: Minimum 6 months in sales (specifically inbound calls).✅ Skills: Mastery of call control, objection handling, and persuasive pitching.✅ Results-Oriented: Ability to achieve an average of $85.00 per call.✅ Availability: Full flexibility to work weekends.⏰ Schedule & DetailsTraining: Monday to Friday (9:00 AM

• 5:30 PM CST).Operating Shifts: Service window from Monday to Sunday (rotating shifts within operational hours).Break: 1-hour daily lunch break. RESPONSIBILITIES 🎯 Your ChallengeYour main mission will be to convert inbound calls into successful sales, maintaining a focus on service excellence and meeting commercial KPIs.Key Responsibilities:✅ Sales Management: Maintain a 72% overall close rate and a 42% membership close rate.✅ Persistence: Use effective rebuttal techniques (at least 3 times) to demonstrate the value of our program.✅ Productivity: Handle approx. 40 calls per day (82% phone availability).✅ Upselling: Promote Private Vault items and additional services.🛠️ What We Are Looking For✅ Experience: Minimum 6 months in sales (specifically inbound calls).✅ Skills: Mastery of call control, objection handling, and persuasive pitching.✅ Results-Oriented: Ability to achieve an average of $85.00 per call.✅ Availability: Full flexibility to work weekends. REQUIRED SKILLS Business to Business (B2B) sales, After sales, Phone sales, Negotiation, Customer service, Consumer sales (B2C) REQUIRED EDUCATION High, secondary school