Back Office HR

ABOUT THE COMPANY We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services. JOB SUMMARY 🧡💙 Solvo Global is hiring a Bilingual Loss Control Associate (C1 English Required)! 💙🧡Looking for job stability, professional growth, and a chance to work with U.S. clients?Here’s your opportunity to join a dynamic, bilingual team and build a long‑term career! 🚀📍 Location: Barranquilla or Medellín🕒 Schedule: Monday–Friday (8am–5pm or 9am–6pm)💸 Salary: $2,400,000 COP🎧 Bilingual Requirement: Advanced conversational English B2+🌟 About the RoleAs a Loss Control Associate, you will play a key role supporting the Loss Control team by assisting with daily tasks, client communication, reporting, and team operations for Vensure clients. No prior SST experience required—we provide training!🎯 Skills & Requirements· Advanced conversational English (C1)· Minimum: High school diploma· Preferred: Technical or administrative degree (aligned with HR/administration fields)· Strong time management and organizational skills· Excellent written, verbal & interpersonal communication· Ability to work under pressure and independently· Understanding of professional standards· Solid technical ability to identify, create, and present data· Proficiency in Microsoft Word, Excel, PowerPoint & Outlook· Candidates doing HR/admin internships or with minimal, stable experience are highly valued RESPONSIBILITIES 🔧 Responsibilities· Schedule appointments and manage calendars· Maintain Standard Operating Procedures (SOPs) under leadership direction· Communicate with clients and provide support· Prepare reports and presentations· Track projects and provide status updates· Assist and provide backup to Loss Control Specialists· Train administrative employees when needed· Prioritize multiple tasks and resolve issues quickly· Generate reports using Vensure platforms: Report Center, PRISM Portal, Client Space· Support team members during vacation/sick days· Perform other duties as assigned🔧 Responsibilities· Schedule appointments and manage calendars· Maintain Standard Operating Procedures (SOPs) under leadership direction· Communicate with clients and provide support· Prepare reports and presentations· Track projects and provide status updates· Assist and provide backup to Loss Control Specialists· Train administrative employees when needed· Prioritize multiple tasks and resolve issues quickly· Generate reports using Vensure platforms: Report Center, PRISM Portal, Client Space· Support team members during vacation/sick days· Perform other duties as assigned💙 Why Join Solvo Global?Because we offer stability, growth, and the chance to build a professional career with U.S. operations—all in a multicultural, bilingual environment 🌍✨Invite your bilingual friends and family to apply! This is a unique career opportunity to grow and gain global experience. REQUIRED SKILLS Human resources information systems, Employee evaluations, Of