Regional Sales Officer

External Vacancy Announcement    February March 18, 2025     International Clinical Laboratories (ICL) is one of the largest independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.  It is the only laboratory accredited by the USA-based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.  ICL would like to fill the following vacant positions under the Business Development Department by inviting all qualified and competent applicants:      Required No: - 1 (one)    Employment Status Permanent    Report to Regional Sales and Marketing Manager   Location Addis Ababa   Travel: Willing to travel up to 75% of the time to regions   Department BDD Department   Salary As per the company scale     Job Summary:    The Sales Representative Officer will be base in Head Office, Addis Ababa Bulgaria Branch regions and will primary be responsible for driving revenue growth by generating new business opportunities, acquiring new clients, and actively promoting the laboratory’s services. This includes generating new business ideas, developing and executing sales strategies, identifying and pursuing new clients, conducting sales presentations, participating in promotional activities, and consistently achieving or exceeding revenue targets.      Major Duties and Responsibilities   Develop and implement sales strategies and business development plans that align with the laboratory's growth objectives.  Keeping abreast of new services, projects, developments, and approaches of the company.  Identify and pursue sales opportunities within the healthcare industry. This includes researching potential clients, attending industry events, making cold calls, and conducting sales presentations to promote laboratory services and solutions.  Build and maintain strong relationships with clients, including healthcare providers, hospitals, clinics, and other stakeholders. Also serve as the primary point of contact for key clients, addressing their needs, answering inquiries, and providing exceptional customer services.  Achieve individual and team sales targets. This includes meeting or exceeding revenue goals, tracking sales metrics, and providing regular reports on sales performance.  Address complaints from clients by working closely with Client Relation section and relevant departments.   Providing inputs on preparation of promotional materials in addition to distributing them   Collaborate with internal stakeholders such as laboratory managers, clinicians, and other departments to ensure effective communication and coordination regarding sales activities. This includes collaborating sales campaigns, gathering client feedback, sharing market intelligence, and coordinating with the client relations team to ensure seamless client onboarding.    Stay up to date with industry trends in the clinical laboratory industry. This includes staying updated on new technologies, competitor activities, and industry regulations to effectively position the laboratory's services and maintain a competitive edge.  Work with the Client relation and Customer service departments to assist with situating new & existing clients & and their staffs into the company’s system and maintain smooth communication.   Drive a high-performance team culture.  Take ownership of new opportunities, managing the sales funnel efficiently to achieve swift and successful deal closures.