Section Manager – Import Operations

Job Title: Section Manager

• Import Operations  Department: Import Office Reports To: Import H/ Division Manager  Location: Bole, Addis Ababa  Job Purpose:  The Section Manager- Import Operation is responsible for coordinating and executing all import-related  activities to ensure the timely, cost-effective, and compliant importation of goods and materials.  The role involves close collaboration with international suppliers, customs authorities, freight  forwarders, and internal stakeholders to guarantee smooth logistics operations and adherence to  applicable trade regulations.  Key Responsibilities:  Import Operations Management  • Coordinate with international suppliers to ensure accurate, timely, and complete  documentation for all inbound shipments.  • Liaise with customs brokers, freight forwarders, banks, and regulatory bodies to facilitate  smooth and timely customs clearance and release of goods.  • Verify import documentation for accuracy and completeness (invoices, packing lists, bill  of lading, certificates of origin, etc.).  • Ensure all imports comply with Ethiopian customs laws, import/export regulations, and  NBE foreign currency procedures.  • Follow up with suppliers, freight forwarders, and clearing agents to ensure timely  shipment, clearance, and delivery of goods.  • Track and update shipment status, identifying and resolving potential delays or issues  promptly.  Compliance and Documentation  • Maintain up-to-date knowledge of import laws, tariffs, and customs requirements.  • Prepare and organize all import-related documentation for internal and external audits.  • Ensure all import activities meet national and international trade, banking, and regulatory  requirements.  • Support accurate declaration and valuation of imported items to avoid penalties or  compliance risks.  Cost Control and Reporting  • Monitor and analyze import-related costs (freight, insurance, customs duties, handling  charges, etc.) to ensure cost-effectiveness.  • Prepare regular reports on shipment status, supplier performance, cost variance, and  clearance turnaround time.  • Identify opportunities to optimize shipping routes, minimize import expenses, and  improve lead times.  Stakeholder Coordination  • Work closely with internal departments—Procurement, Finance, and Warehousing—to  align import activities with company needs.  • Liaise with banks for LC (Letter of Credit) processing, foreign payments, and  documentation.  • Maintain productive relationships with customs brokers, regulatory authorities, and  logistics partners.  Continuous Improvement and Support  • Recommend and implement process improvements to enhance import efficiency,  compliance, and documentation accuracy.  • Provide technical guidance and support to junior import staff when required.  • Contribute to supplier evaluation and performance reviews related to import logistics.